Frequently Asked Questions
Orders & Payment
How do I place an order?
Browse our game selection, select the game you want to purchase, and click "Add to Cart." Once you're ready, proceed to checkout, provide your payment details, and confirm the order.
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, etc.), PayPal, and other secure payment methods.
Is it safe to make payments on your site?
Yes, we use SSL encryption to secure all payments, ensuring that your payment information is protected during transmission.
Returns & Refunds
Can I return a game I purchased?
Due to the nature of digital products, we do not accept returns once a game key has been delivered. However, if you encounter any issues with the game key, please contact our support team for assistance.
How can I request a refund?
If you experience technical issues with the product or receive a faulty game key, please contact our support team within 14 days of purchase. We will review your case and provide a resolution.
What is your refund policy?
We offer refunds if the product is defective or if we are unable to fulfill the order. If you request a refund for any other reason, please review our Refund Policy for more details.
Technical Support
What should I do if my game key doesn't work?
If your key is not working, please check the activation platform (Steam, Origin, etc.) and make sure you’re entering the key correctly. If the problem continues, contact our support team, and we will resolve the issue.
How do I contact customer support?
You can reach our support team by emailing info@gamestreek.com
or using the "Contact Us" form on our website.
General Questions
Can I change or cancel my order?
Since we provide digital products, orders cannot be canceled once the game key has been delivered. If there is an issue with your order, please contact customer support as soon as possible.
Do you have a loyalty or rewards program?
Currently, we do not offer a formal loyalty program, but we do offer special deals and discounts for returning customers. Subscribe to our newsletter to stay updated.
How can I stay updated on new game releases?
You can subscribe to our newsletter to receive information on new game releases, discounts, and special offers.